Day to day

Add your front-desk team

Your front desk can view and manage bookings, payments and the calendar with their own user, without touching your prices or settings.

What front desk can do

A Front desk user logs in to the dashboard with their own email and password and only sees Bookings and Calendar.

  • They can: view and search bookings, create manual bookings, approve or reject receipts, record payments and view the calendar.
  • They can't: cancel bookings, create or remove blocks, change rooms, rates, promotions or payment settings, or see metrics or your plan.

Create a front-desk user

  1. Go to My property → Team tab. Only the owner can see it.
  2. Click Add front-desk user.
  3. Enter their Name, their Email and a Password of at least 10 characters.
  4. Click Create user.
  5. Share the email and password with the person through a secure channel. Roomii doesn't send them any invitation email.

The person logs in at roomii.link/login with those details and goes straight to Bookings.

Change their password

If the person forgot their password, in the Team list click Change password next to their name, enter the New password and click Save password. Their open sessions are logged out.

Remove access

When someone stops working with you, click Delete next to their name and confirm. They lose access to the dashboard immediately. The bookings and payments they recorded are kept.

Frequently asked questions

Can I have two owners?

For now each property has a single owner. If you need to change it, write to us.

How many receptionists can I create?

As many as you need. They don't count toward your plan.

The email is already in use

That email already has a Roomii user. Use a different email for that person.