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Help center

How can we help?

Step-by-step guides to set up your property and manage your bookings on your own.

Start here

Getting started

Create your account, complete the 4 steps and publish your booking page.

Set up your property

Name, currency, logo, cover, colors, location, policies and legal details.

Rooms and prices

Rooms

Create room types with photos, price, capacity and amenities.

Seasonal rates

Change the price of nights or seasons in the 30-day or yearly view.

Promotions

% discounts by date, with the price crossed out on your page.

Calendar and blocks

See what's free and block dates for maintenance or bookings from other channels.

Day to day

Bookings

Search bookings, understand their statuses, create manual bookings and cancel.

Bank transfer and cash payments

Set up your accounts and the deposit, and review your guests' receipts.

Your team

Create front-desk users so they can manage bookings and payments.

Metrics

Occupancy, revenue, average rate and where your bookings come from.

Your account and your plan

Your plan and the free trial

How the trial works, how to pay for your plan and what happens if it expires.

Your account and notifications

Logging in, resetting your password and which emails you get.

Still have questions?

Write to us and we'll get back to you. Tell us your property's name and what you were trying to do.

hi@roomii.link

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