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Set up your property

Everything that identifies your property lives in My property, split into tabs. Each tab is saved separately.

General

Go to My property in the menu. The first tab, General, has three sections:

• General details: the Property name and the Email language, which is the language your booking notifications arrive in. Your guests get theirs in the language they booked in.
• Region & currency: Country, Time zone and Currency for your rates.
• Contact with Roomii: the Contact email, where we notify you of every confirmed booking, and the Contact phone. These details are private: guests don't see them.

When you're done, click Save changes. Your public page updates in under a minute.

Want to accept payments in another currency, for example US dollars, without changing the currency of your rates? You set that up in Payments: see other currencies.

Public page

In the Public page tab you decide how your booking page looks.

Active promotions are also advertised on your page. You can hide them from Promotions.

Identity

• Logo: a square image of 400 × 400 px. It's shown inside a circle, so leave some space around it.
• Cover: a landscape image of 1800 × 600 px (3:1 ratio). Keep the important part in the center, because the sides get cropped on phones.
• Short description: up to 500 characters about your property. It's translated automatically for guests who view your page in another language.

Use Upload, Change or Remove on each image. JPG, PNG, WebP and AVIF files up to 8 MB are accepted.

Appearance

Choose the Main color (buttons and accents), the Background color and the Font. Use your brand colors so the page feels like yours.

Contact and social media

Property phone, Property email, WhatsApp, Instagram and Website are shown on your page so guests can get in touch. Fill in only the ones you want to show.

Location

1. Enter the Address, City, State or region and Postal code.
2. Open Google Maps, search for your property, tap Share and copy the link.
3. Paste it in Location on Google Maps. You can also paste coordinates, for example 4.6371, -75.5704 (right-click on the map to copy them).
4. Click Save changes. A View on Google Maps link will appear so you can check the pin is in the right place.

Policies

• Check-in from and Check-out until: the times your guests will see.
• Minimum nights: from 1 to 30. Nobody will be able to book fewer nights, either on your page or in manual bookings.
• Cancellation policy: up to 2,000 characters. It's shown before paying and in the booking confirmation, and it's translated automatically.
• Policies PDF: optional. Upload your full house rules (max. 10 MB) and guests can view them on your page and before paying.

Legal & privacy

This tab is required to publish your page.

1. In Legal name or owner's name, enter the name as it appears on your tax registration.
2. Choose the Document type (for example NIT or national ID card) and enter the Document number without dots or spaces. For the NIT you can include the check digit: 900123456-7.
3. Click Save changes.

With these details Roomii generates your page's Privacy policy according to the laws of your country (see it with View the generated policy) and pre-fills the invoice when you pay for your plan. If you already have your own policy, paste its address in Link to your own policy (optional) and that one will be used instead.

Frequently asked questions