Your account and your plan

Your plan and the free trial

You start with a free trial. Before it ends, pay for your plan from Plan & billing to keep taking bookings without interruption.

The free trial

When you create your account you start with an 8-day free trial with everything working. At the top of the dashboard you'll see how many days you have left, for example Free trial: 5 days left, with the Pay now button.

Pay for your plan

1. Go to Plan & billing (or click Pay now in the notice).
2. In Choose how to pay, pick Monthly or Yearly. The yearly plan gives you free months: the dashboard shows how much you save.
3. Click Pay … with ePayco (the button shows the amount). ePayco opens, where you can pay by card, PSE, Nequi and other methods.
4. When you're done you'll return to Roomii and see Payment approved! with the date your plan is active until.

You don't lose any days by paying early: the payment is added from the end of your current period. The dashboard tells you from which date.

How much you pay

The amount depends on your plan and the number of active rooms, and you can always see it in Plan & billing before paying. In Colombia it's charged in pesos; in other countries, in US dollars. See the plans on the pricing page.

What happens if your plan expires

1. When it expires you get a 3-day (72-hour) grace period: your page keeps taking bookings and the dashboard tells you how long you have to pay.
2. After the grace period your page stays visible but no longer takes bookings, and you'll see the red notice Your plan has expired and your page isn't taking bookings.
3. When you pay it's reactivated instantly. You don't lose anything: rooms, prices and bookings are all still there.

Payment history

In Payment history you see each payment with its date, reference, cycle, amount, period and status: Pending, Approved or Not approved.

Frequently asked questions