Rooms and prices
Sell extras when guests book
Extras are services guests add to their booking before paying: breakfast, airport transfer, late check-out, a romantic kit, spa or tours. They're charged together with the stay.
Create an extra
- Go to Extras and click New extra.
- Type the Name guests will see, for example "Buffet breakfast" or "Airport transfer".
- Enter the Price and, if you like, a short Description (optional): times, what's included. It's translated automatically for guests in other languages.
- Under How it's charged, pick an option (see below).
- In Maximum quantity, leave 1 if guests can only order it once (they see a checkbox). Enter more, for example 2, if they can order several (they see a quantity selector).
- Under Rooms, tick where it's offered. If you don't tick any, it's offered for all of them.
- Keep Offer on my booking page ticked and click Create extra.
How it's charged
The extra's price is multiplied depending on the option you choose. For a booking of 2 guests and 3 nights, a $20 extra costs:
- Once per booking: $20. Great for transfers, late check-out or a romantic kit.
- Per night: 3 × $20 = $60. Great for parking or a pet.
- Per guest: 2 × $20 = $40. Great for a tour or spa access.
- Per guest per night: 2 × 3 × $20 = $120. Great for breakfast.
If guests order several units, it's also multiplied by the quantity.
What guests see
When booking, above their details, guests see Add to your stay with your extras, their price and how they're charged. When they pick one, the booking summary updates with the new total, and the extra is included in what they pay.
You see the extras in the breakdown of the booking details and in the email for each new booking, so you can have them ready when they arrive. See booking details.
Edit, hide or delete
- The pencil opens the extra to change it. The Order field sets its position: lower numbers come first.
- To stop offering it for a while, untick Offer on my booking page. It shows the Hidden label.
- The bin deletes it. Bookings that already include it keep it at its price.
Frequently asked questions
Does changing an extra's price affect existing bookings?
No. Each booking keeps the price the extra had when it was made.
Can I offer an extra only in some rooms?
Yes. Under Rooms, tick only those; it doesn't appear in the others.
How do I charge for an extra a guest asks for on arrival?
The extras in this section are chosen when booking. Charge for anything guests ask for later directly at your property.